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ITIL, DevOps, Lean and Agile: How to combine different approaches to achieve success

Data

lunedì, 19 maggio 2025

Orario

10:00 Europe/Warsaw

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Programma

A session dedicated to the integration of ITIL®, DevOps, Lean and Agile methodologies will show how to effectively manage IT and support digital transformation.

Participants will learn how to optimize processes, increase customer value, and build a culture of collaboration, using the shared values of these approaches and dealing with integration challenges. Thanks to the analysis of practical examples and a Q&A session with an expert, participants will better understand key standards and learn how to apply them to improve team efficiency and streamline IT processes.

Bartłomiej Duma

IT engineer with over 15 years of international experience. Accredited ITIL ®, Lean IT and DevOps trainer and consultant. For years involved in projects of implementing and integrating IT services, building service catalogs and streamlining complex processes. Specializes in ITSM solutions and their integrations as well as implementation and improvement of DevOps. As a consultant, he supported many large enterprises in their global ITSM implementations, including Groupe Danone and Opera Software.